FixedBit Remote Support

Let Jason help with your computer

This sets up RustDesk, a remote-help app that connects only to Jason's private support server. It takes about a minute. Please only do this if Jason asked you to.

  1. Open PowerShell as administrator

    Press ⊞ Win + X, then choose Terminal (Admin) or Windows PowerShell (Admin). Click Yes when Windows asks for permission.

    On older Windows: click Start, type powershell, right-click it and choose Run as administrator.

  2. Paste this line and press Enter

    irm https://remote.fixedbit.com/install.ps1 | iex

    To paste into the window, right-click inside it (or press Ctrl + V).

  3. That's it

    When it finishes it shows a green box with your RustDesk ID. Jason is notified automatically, so you can close the window. RustDesk keeps running quietly in the background.

    When Jason connects, you'll see a small RustDesk window saying someone is connected. You can end the session any time by closing that window.
Not sure if you already did this?

Just run it again. It recognizes a computer that's already set up and won't reinstall or change anything.

Removing RustDesk

Open an administrator PowerShell (step 1) and paste this. It removes RustDesk, its service, and all of its settings.

irm https://remote.fixedbit.com/uninstall.ps1 | iex